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About Us

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About US

The Energy Policy Act of 2005 mandated the creation of the Electric Reliability Organization (ERO). In May 2007, Utility Services was formed as a service organization to assist companies in the ERO’s compliance and reliability efforts. Under the ERO, registered entities are obligated to demonstrate compliance and operating reliably through specific performance requirements approved by the Federal Energy Regulatory Commission (FERC).

Since its inception, Utility Services has provided guidance and assistance on registration, compliance, and standard development to over 100 registered entities in all eight NERC regions of the United States and Canada. Our constituents include publicly owned entities, independent generation, and transmission owners. Utility Services has participated in over 200 audits since its inception. To date, our customers have had less than 10 enforcement actions.

Utility Services is a member of ISO New England, North American Electric Reliability Corporation (NERC), NPCC, RF, FRCC, MRO, WECC, NERC Ballot Body for Standard Development (NERC RBB), and various other standing committees. Additionally, Utility Services is involved in the APPA, NEPPA, NWPPA, TAPS, WICF, and the NAGF. Our staff is actively serving on standard development teams, working groups, and task forces, working to keep informed of the new trends and discussions that are current in compliance and reliability. ​

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Energy New England (ENE) is the proud owner of Utility Services as of February 2020. ENE was originally founded in 1998 to enhance the competitive position of public power entities in response to deregulation and to attain operating efficiencies in energy risk management and retail account management.  We are a municipal light plant cooperative established under Chapter 164, Section 47C of the Massachusetts General Laws.  Our ownership is made up of light departments in Braintree, Taunton, Concord, Hingham, and Wellesley, Massachusetts.

ENE is the largest wholesale risk management and energy trading organization serving the needs of municipal utilities in the northeast.  We currently manage the power supplies of over twenty municipal electric systems serving more than 1100 MW of electric load and more than 550 MW of generation in all six New England states.  We advise on and/or conduct more than one billion kilowatt hours in wholesale power transactions and 100-150 million kilowatt hours in retail transactions annually.  We also manage up to 250,000 therms of natural gas per day within our customers’ portfolios, as well as up to 5,000 barrels per day of fuel oil.

ENE works with numerous businesses, residents and utilities to help promote the principles of conservation, efficiency, and environmental stewardship, and advances the many benefits available through integrated sustainability planning. The ENE service portfolio encompasses the 4 C’s of sustainability: Conservation, Carbon Mitigation, Commodity Services, and Clean Technologies.