Customer Testimonials

We just completed our first NPCC audit, and it could not have gone better. The staff at Utility Services did an excellent job of guiding us through data preparation and submission of the audit materials. This was our first NPCC audit, and we were found to be 100% compliant with all of the applicable audited requirements. In fact, US made our job even easier by determining, and documenting, that half of the audited requirements did not even apply to our utility. Brian and his staff proved to be invaluable, and we look forward to working with them on subsequent NPCC audits and other compliance issues.

We have had the good fortunate of working with Utility Services since 2008. During this time the NERC rules and regulations have significantly changed. Nonetheless, Utility Services has continued to provide timely, consultative advice and subject matter clarity, with the customer's needs always in mind. After a successful CIP and 693 audit, I can honestly say, having Utility Services provide direction and guidance has been an asset.

I would like to thank you and Utility Services for your help and input on our 2012 NPCC Reliabilities Standards audit. As stated by the NPCC auditor in this morning’s closing audit call; this was one of the best, most thorough packages he has reviewed. Thanks again for assisting us and achieving this most favorable result.

Using Utility Services made my job that much easier and less stressful in preparation of our 2012 NERC audit. The staff guided us through potential ambiguous areas and pitfalls, and helped to clarify our responses which minimized follow up questions from NERC staff. Utility Service staff laid the preparatory process out very well, and right from the beginning, identified supporting documentation that would assist us in our audit. I am very happy with US, and will continue to use them for both our audit preparation and everyday compliance monitoring needs.

We have been working closely with Utility Services since May, 2007 and are extremely satisfied with the assistance and direction Brian and his team has given us with regards to interpreting and responding to the NERC Reliability Standards. As these standards potentially increase (not only in number but in complexity) over the foreseeable future, we are comforted by the fact that Utility Services will be there to guide us through.

With the assistance of Utility Services, our NERC Audit in March 2010 went as smoothly as we had hoped. Utility Services thoroughness to detail and advice on the construction of the data and information made it possible for everyone involved to review the data quickly. The NERC auditor specifically highlighted the quality of our documentation in their report. We received the highest marks from the auditor on the completeness and detail included in the audit submission package. We were found to be 100% compliant on this our first audit as a critical station. We appreciate Utility Services sage advice, dedicated work effort and critical support in achieving this goal. We look forward to our continuing working relationship.

The staff at Utility Services has been life savers. As a small utility, we don’t have an engineer on staff. Gaining the knowledge to keep up with the NERC reliability standards, understanding them, and adequately maintaining the necessary paperwork would be extremely difficult and costly without the assistance of Utility Services. Brian offers his services at a reasonable rate and puts considerable effort into his responsibilities. He stays on top of everything that is required for NERC, so we don’t have to. I highly recommend Brian and his team – they make my job much easier!

We truly appreciate the assistance and guidance that Utility Services provided us as we navigated through the NERC standards and the NPCC requirements. Brian and his staff are consistently there to answer our questions and ensure that we are in compliance, making the entire process almost painless!

We would like to thank Utility Services for their assistance in helping us prepare for our recent audit. Utility Services provided knowledgeable staff whose attention to detail was the key to developing a flawless audit package. The NERC auditor was very complimentary to the format Utility Services developed for the audit package stating that it was clear, concise and addressed all the audit questions. We also appreciate Utility Services continued consultative support throughout the year. Utility Services has made our adherence to the many changing aspects of NERC regulations much clearer and manageable. The team at Utility Services is outstanding and will remain a valuable asset for us as we navigate through the ever-changing NERC program.