Operations and Planning Analyst

Operations and Planning Analyst

Location: Waterbury, Vermont (Hybrid)
Salary: $70,000 – $100,000 per year
Job Type: Full-Time

The Role

Utility Services is seeking an Analyst to join our growing compliance consulting team. This role supports electric utilities and other power industry participants in meeting the North American Electric Reliability Corporation (NERC) Operations and Planning (O&P) Reliability Standards.

As an O&P Analyst, you will maintain a high level of understanding of NERC reliability standards for implementation with our customers and contribute to the development of compliance programs, templates, and internal tools. You will serve as a primary point of contact for our clients and work directly with clients and internal staff to navigate complex regulatory requirements.

About Us

Utility Services was founded over 16 years ago and is a growing compliance and security consulting firm based in Vermont, specializing in helping electric utilities navigate the complex landscape of the NERC Reliability Standards and strengthen their operational compliance programs.

The electric sector is undergoing significant transformation as the grid evolves to support renewable energy, large computational loads, and new technologies, and we’re looking for someone who wants to adapt with us.

Our employees work a hybrid schedule, spending two days per week in our office in Waterbury, Vermont, and three days working remotely. Waterbury is located near some of Vermont’s best hiking, mountain biking, and skiing, and is approximately 30 minutes from Burlington, Vermont’s largest city.

What You’ll Do

Client Engagement

Serve as a primary or backup point of contact for client relationships
Provide high-quality technical guidance and compliance expertise to clients
Prepare and deliver client presentations, workshops, and compliance updates

Technical Compliance Work

Maintain a strong working knowledge of NERC O&P Reliability Standards
Review and analyze compliance documentation, test reports, and operational evidence
Evaluate protection system programs, maintenance records, and performance data
Review technical materials such as one-line diagrams and system models
Monitor and interpret regulatory developments from FERC, NERC, and Regional Entities

Program Development & Internal Contributions

Develop and refine compliance templates, procedures, and documentation frameworks
Identify and implement improvements to internal processes and tools
Support the development of new service offerings and business opportunities

Industry Engagement

Participate in industry groups, forums, and standard development activities
Maintain awareness of emerging issues impacting Operations & Planning compliance
Support company visibility through industry engagement and networking

Experience

Bachelor’s degree in engineering, electrical engineering, or related technical field, or equivalent military/technical experience

Required 2+ years of experience in NERC Operations & Planning compliance or electric utility operations
Strong understanding of NERC Reliability Standards
Experience supporting or leading audits, compliance programs, or regulatory initiatives
Excellent written and verbal communication skills
Strong analytical, organizational, and problem-solving skills
Detail-oriented with strong organizational skills
Ability to work independently while collaborating within a team environment
Proficiency with Microsoft Office tools
Excited about staying in or returning to Vermont

Why This Opportunity

Join an established company as we grow with opportunities to mentor newer staff and shape internal processes
Continue to develop and showcase specialized expertise in NERC Operations & Planning compliance
Continue working in an industry experiencing significant growth and transformation
Opportunity for professional development and advancement.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance

Work Location

Hybrid remote in Waterbury, VT 05676

Disclaimers

Our commitment to equal opportunity and data protection:

Reasonable accommodation

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact: Careers@utilitysvcs.com or 8022516236.

Other Open Positions

CIP Associate

Senior Operations and Planning Analyst

Operations and Planning Associate

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